Snowy Owl Security LLC — Privacy Policy & Terms of Service

Privacy Policy

Last Updated: July 2026

Company: Snowy Owl Security LLC

Location: Glenwood, Iowa

Snowy Owl Security LLC (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following information when you use our website or request services:

Name
Email address
Phone number (optional unless you opt‑in to SMS)
Service address
Details related to service estimates, installations, or support requests
Any information you voluntarily submit through forms or contact methods

2. How We Use Your Information

We use your information to:

Provide service estimates
Schedule installations or consultations
Deliver customer support
Send SMS updates only if you explicitly opt‑in
Improve our website and services
Maintain internal records and compliance documentation

3. SMS Communications

You will only receive SMS messages if you intentionally opt‑in. Opt‑in occurs when you check the SMS consent box on our website form. Message frequency: 1–4 messages per month Message and data rates may apply. Reply STOP to opt‑out or HELP for assistance.

4. How We Protect Your Information

We use industry‑standard security measures to protect your data, including encrypted connections, secure storage, and restricted access. We do not sell or share your personal information with third parties except:

Service providers assisting in operations (e.g., website hosting, communication platforms)
When required by law or to protect our rights

5. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand website performance. You can disable cookies in your browser settings.

6. Third‑Party Services

Our website is hosted on Wix.com. Your data may be stored on Wix’s secure servers. Wix maintains its own privacy and security standards.

7. Your Rights

You may request:

Access to your stored information
Correction of inaccurate information
Deletion of your information (unless required for legal or operational reasons)

To make a request, contact us at: snowyowlsecurity@gmail.com

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Terms of Service

Last Updated: July 2026

Company: Snowy Owl Security LLC

These Terms of Service govern your use of our website, services, and communications.

1. Use of Our Services

By using our website or requesting services, you agree to provide accurate information and use our services only for lawful purposes.

2. Estimates & Service Agreements

Any service estimate provided by Snowy Owl Security LLC is based on the information you submit. Final pricing may vary depending on site conditions, equipment needs, or additional labor.

3. SMS Consent

SMS messages are only sent if you explicitly opt‑in by checking the consent box on our website form.

By opting in, you agree to:

Receive SMS messages related to service estimates, scheduling, or support
Message frequency of 1–4 messages per month
Standard message and data rates may apply
You may opt‑out at any time by replying STOP
You may request help by replying HELP

4. No Mandatory Phone Number Requirement

Providing a phone number is optional unless you choose to receive SMS messages.

5. Limitation of Liability

Snowy Owl Security LLC is not liable for:

Damages resulting from misuse of our website
Interruptions caused by third‑party services
Losses resulting from inaccurate information provided by the user

6. Intellectual Property

All content on this website—including text, images, logos, and branding—is the property of Snowy Owl Security LLC and may not be copied or redistributed without permission.

7. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the content or privacy practices of those sites.

8. Governing Law

These Terms are governed by the laws of the State of Iowa.

9. Contact Information

For questions about these Terms or our Privacy Policy, contact: sales@snowyowlsecurity.com